Overview
Due to an effort nicknamed A2P 10DLC put forward by The Campaign Registry, you will need to submit your EIN/Tax Id alongside your registered tax information in order to continue sending text messages using Signpost. Why? No one likes spam, and this effort aims to limit spam messages from being sent by registering legitimate.
How do I submit my EIN/Tax ID?
Before you register your tax information in Signpost, locate your 9-digit EIN number. This number will be listed on your tax preparation documents, or financing documents you provided to your bank. If you are a sole proprietor you will not need to register your EIN, however you will need to submit that you are a sole proprietor to avoid deliverability penalties. A sole proprietor is an unincorporated business owned by one individual.
1. Login to my.signpost.com and select Settings. On the Settings page, scroll down to the section titled "SMS Registration."
2. Select "Register." After reviewing the overview of A2P 10DLC, click "Get Started."
3. On this page, enter your business information as it aligns with what is registered with your tax information. For example, use the business name as it appears on your tax filings, not necessarily the business name advertised. Next, hit Continue.
4. Enter your primary contact information as it appears on your tax information. Next, hit Review.
5. Review the information you provided, and if everything is correct, hit Submit.
Now that you have registered your EIN with Signpost, you can continue to use text marketing features. However, it may take a few days to process this information. Keep track of the progress by viewing conversation threads in the Messaging Hub. If you see the "Send" button in the message box, your registration is complete! If it is still processing, in place of the Send button you will see "...registration pending" as shown in this image.