Two factors impact price changes. First, the base price of our software and services have changed to ensure we can continue to evolve and invest in features that are designed to help your business succeed. Second, we must adjust our prices to reflect local market changes like tax increases and inflation.
Will you notify me if my price is changing?
Yes. If your price changes, we will send you an email notifying you of your new monthly price and when to see this change reflected on your bill.
What if I don't use the new features, can I keep my old pricing?
No. In order to evolve and meet the changing demands businesses face each day, we will continue to introduce new features. We recommend that you try out some of these new features to take full advantage of your plan.
In addition, we are continuously improving all of our features to effectively help you achieve your business goals. Even if you aren't interested in utilizing our new features, the improvements to all of our entire platform and service impact the price change.
How do I find out about other features?
We send out email updates and in-app notifications when there are new features for your business to explore. In addition, we encourage you to reach out to your Customer Success Manager to get a consultation on what features would be a good fit based on your business goals. To set up an appointment, email support@signpost.com and ask to set up some time with your Customer Success Manager.