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How Does Signpost Work?

Signpost’s customer communication software is the complete, automated solution used by thousands of small businesses to attract, connect with, and grow their customer base. 


During your initial account setup, you can connect to any of our Software Integrations. These include many industry-specific CRMs, accounting software, payment systems, and more. This serves to eliminate manual effort on your part, enable hands-free automation, and ensures a seamless prospect and customer experience. 


Review Requests follow up with your customers so that it's easy and convenient for them to leave a great review. We focus on the sites where prospects are most likely to find your business online, to help build a trusted reputation in your market: Google My Business, Facebook, and Yelp. These are sent automatically to your contacts, without you having to lift a finger!


Ongoing Campaigns send the right messages at the right time to your prospects and customers. These campaigns are targeted further, based on customer lifecycle stage - such as considering if they are a prospect, past, or current customer. These are also sent automatically to your contacts, without you having to lift a finger!

One-Time Campaigns can be created by you anytime. These assist in driving attention to events, news, announcements, or other communications about your business to drive engagement and build relationships with your customers.


Signpost Chat ensures you will never miss a lead. It will engage with your website. visitors, enable fast responses, answer FAQs from customers and prospects, and handle off-hours communications - all through our digital receptionist. Convert your browsers to buyers! 


Collect and track your payments from customers with an integrated system. Track the full customer journey, and optimize your remarketing campaigns at each key interval.

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