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What are "Pending" Contacts?

If you upload a list containing a high amount of contacts, some of them may initially be placed into a “Pending” tab.

This is because lists with large amounts of contacts are at risk of containing email addresses that are no longer in service, which can put the reputation of the email account and future deliverability rates for that email account at risk. 

Contacts from this tab will be automatically transferred to your subscribed marketing list at a rate of 1,000 contacts per week to ensure that your account’s reputation and deliverability are not negatively impacted.


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