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Forward your phone number to a Signpost Receptionist

In this article, you will learn how to forward your phone number to get your calls answered by a Signpost Live Receptionist. Once you locate the forwarding number for your phone carrier, this is as easy as dialing a number! 

There are a few things you'll need to have on hand before we get started: 

  • Your unique Signpost phone number - if you don't have this, reach out to support at support@signpost.com
  • Make sure you know the carrier for the phone number you plan on forwarding (ex. Verizon) 

Next, let's decide whether you want your phone to ring a few times before connecting to a Signpost live receptionist, or if you want all of your calls to connect to a receptionist directly. Here are some use cases that outline why you might choose one or the other: 

No Rings - Connect Directly
In this instance, you might be going to a job site. You don't want your phone to ring at all while you are around existing customers. By letting your phone number connect directly to a receptionist, you won't be disrupted. All your calls will be handled professionally and you can review call summaries in your text or email inbox when you are available. 

Ring a Few Times - Then Connect
This is a great option during the workday when you know you're going to be busy, but you might have a chance between tasks to answer some calls. With this option, your phone will ring a few times. If you don't answer, then the call will connect to a live receptionist who will be happy to respond on your behalf. If you have a spare moment and want to answer, you can catch the call while it's ringing on your phone. 

Simplify phone forwarding

Once you find your dialing code below, we recommend creating a contact in your phone's Contact App. This way, you can just "call" the contact and then your calls will be forwarded to our live receptionists. 

Find my dialing code 

Now we're ready to activate phone forwarding! Choose your phone carrier and follow the instructions. 

Verizon 

No rings: Dial *72 followed by your 10-digit Signpost account phone number and hit call. Listen for the success messages. Once you hear it, congratulations: your calls will be directed to our live receptionists without ringing your phone first! To stop forwarding your calls to a live receptionist, dial *73 and listen for the success message.

Ring a few times: Dial *71 followed by your 10-digit Signpost account phone number and hit call. Listen for the success messages. Once you hear it, congratulations: your calls will be directed to our live receptionists after it rings to your phone a few times. To stop forwarding your calls to a live receptionist, dial *73 and listen for the success message.

AT&T

No rings: Dial **21* followed by your 10-digit Signpost account phone number and hit call. Listen for the success messages. Once you hear it, congratulations: your calls will be directed to our live receptionists without ringing your phone first! To stop forwarding your calls to a live receptionist, dial ##004# and listen for the success message.

Ring a few times: Dial **004* followed by your 10-digit Signpost account phone number and hit call. Listen for the success messages. Once you hear it, congratulations: your calls will be directed to our live receptionists after it rings to your phone a few times. To stop forwarding your calls to a live receptionist, dial ##004# and listen for the success message.

T-Mobile

No rings: Dial **21* followed by your 10-digit Signpost account phone number, then dial # and hit call. Listen for the success messages. Once you hear it, congratulations: your calls will be directed to our live receptionists without ringing your phone first! To stop forwarding your calls to a live receptionist, dial ##21# and listen for the success message.

Ring a few times: Dial **004* followed by your 10-digit Signpost account phone number, then dial *11# and hit call. Listen for the success messages. Once you hear it, congratulations: your calls will be directed to our live receptionists  after it rings to your phone a few times. To stop forwarding your calls to a live receptionist, dial ##004# and listen for the success message.

Sprint 

No rings: Dial *72 followed by your 10-digit Signpost account phone number and hit call. Listen for the success messages. Once you hear it, congratulations: your calls will be directed to our live receptionists without ringing your phone first! To stop forwarding your calls to a live receptionist, dial *720 and listen for the success message.

Ring a few times: Dial *71 followed by your 10-digit Signpost account phone number. Press call and listen for the success message.Then, dial *74 followed by your 10-digit Signpost account phone number. Both steps must be completed one after the other. Listen for the success messages. Once you hear it, congratulations: your calls will be directed to our live receptionists  after it rings to your phone a few times. To stop forwarding your calls to a live receptionist, dial *730 and listen for the success message. After that, dial *740 and listen for the success message. 

Metro PCS 

No rings: Dial **61* followed by your 10-digit Signpost account phone number and hit call. Listen for the success messages. Once you hear it, congratulations: your calls will be directed to our live receptionists without ringing your phone first! To stop forwarding your calls to a live receptionist, dial ##61# and listen for the success message.

Ring a few times: This one is slightly different. Instead of letting the call ring a few times, it'll ring and only forward if it is a missed call. If the call is unanswered it will forward through to a live receptionist. Dial **62* followed by your 10-digit Signpost account phone number and hit call. Listen for the success messages. Once you hear it, congratulations: your calls will be directed to our live receptionists  after it rings to your phone a few times. To stop forwarding your calls to a live receptionist, dial ##62# and listen for the success message.

Other phone carriers
If you use a phone carrier that isn't listed above, call our support line at 855-606-4900 or email support@signpost.com.





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