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How to Set Up HomeAdvisor Instant Response

When it comes to HomeAdvisor leads, speed matters. By using our HomeAdvisor Instant Response feature, you can be the first to respond to every HomeAdvisor lead without lifting a finger. This feature will kickstart the conversation so they are less likely to move onto the competition, resulting in more booked business. 

Download the mobile app

To get started, you’ll need the latest version of the mobile app. Click the images below, or search for “Signpost mobile” directly in the Google Play Store or App Store on your smartphone. 

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To make sure you have the latest version of the app, check if there is an “Update” button next to the Signpost app in the App Store or Google Play Store on your mobile device. If the button says “Update,” go ahead and do that. If it says “Open,” you have the latest version of the app!

Activate this feature 

  1. Login to the Signpost mobile app and hit the three lines in the top left corner to access the menu. 

  2. Select “Settings,” then select “Instant Responses.”

  3. From there, select “HomeAdvisor,” then “Connect." Fill out your account details, and hit “Next.”


  4. Turn on “Automatically follow up with new leads.” Here you can choose what you would like to include for your instant response text message. An example: “Thank you for contacting Smith & Sons Plumbing. I’ll give you a call in a few minutes.” Pro top: Include questions in your instant text messages to get leads to engage with you! 



  5. Once you are happy with your message, hit confirm. You will see a screen that says “Your HomeAdvisor account is connected.” 

 

The Signpost app will now instantly respond to every HomeAdvisor lead with an SMS text message. If you have questions or would like help walking through these steps, please call our support line at 855-606-4900.  

 

 

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