We're here to help during this unprecedented COVID-19 environment.
Listen in to our recommendations below, including helpful campaign examples that other small businesses have found successful!
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Dashboard
- Getting Started
- Live Receptionist Free Trial
- Instant Response
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Campaigns
- Overview
- Ongoing Campaigns: Remarketing
- Ongoing Campaigns: Reputation
- One-Time Campaigns
- Your Testimonials Page
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Contacts
- Editing Contacts
- Segmented Contact Lists
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Uploading Contact Lists
- How To: Upload Contact Lists
- How To: Set Up your Contact List File to Upload
- Avoid Contact Quarantine
- What are "Pending" Contacts?
- How To: Convert Your Contact List into .csv Format
- Why am I getting errors when trying to upload my Contact List?
- Why can't I see my newly uploaded Contacts in my account?
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New
- How are Contacts added to my account?
- Contact Sunsetting Policy
- What Are Customer Lifecycles?
- How To: Add Individual Contacts
- What are Unsubscribed vs. Not Subscribed Contacts?
- How To: Download My Contacts from Signpost
- How To: Filter Contacts
- How To: Perform Actions on Selected Contacts
- View Contacts Added from a Specific Source
- How to Set Up Angi Leads Instant Response
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Contact Exports from Other Services
- How To: Export a Contact List from Sage Business Cloud Accounting
- How To: Export a Contact List from Jobber
- How To: Export a Contact List from Housecall Pro
- How To: Export a Contact List from Acculynx
- How To: Export a Contact List from Clover
- How To: Export a Contact List from Constant Contact
- How To: Export a Contact List from Excel
- How To: Export a Contact List from Google Apps
- How To: Export a Contact List from Angi Leads (formerly HomeAdvisor)
- How To: Export a Contact List from MailChimp
- How To: Export a Contact List from MindBody
- How To: Export a Contact List from QuickBooks
- How To: Export a Contact List from ServiceTitan
- How To: Export a Contact List from Square
- Text Inbox
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Settings & Subscriptions
- Email Settings
- Customization
- Subscription
- Phone Settings
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Business Settings
- How To: Attach or Edit Your Business Facebook Page for Reviews
- How To: Attach or Edit Your Business Google Page for Reviews
- How To: Customize Business Terminology
- Where is my business information published online?
- How To Tuesday: Edit Your Business Information
- How To: Attach or Edit Your Business Yelp Page for Reviews
- How To: Edit Your Business Information
- How To: Find Your Google Place ID
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Integrations
- Overview and Related Features
- Field Service Integrations
- Communications Integrations
- Payments and Accounting Integrations
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Your Account & Best Practices
- Webinars
- Contacting Signpost
- Your Account Settings, Users, and Privacy
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Best Practices for Your Online Presence
- Why aren't my customer comments being published online?
- Tutorial Video: Organic SEO (Search Engine Optimization)
- How To: Reply to a Review
- How To: Create a Google Page for Your Business
- How To: Merge Google Pages
- Troubleshooting Google Page Issues
- How To: Create a Yelp Page for Your Business
- Why are some of my Yelp Reviews hidden?
- Using your Facebook Page’s Call to Action Button
- How To: Create a Facebook Page for Your Business
- How To: Transfer Ownership of Your Business’s Google Page
- How To: Verify Your Google Page
- Responding to Negative Feedback & Reviews
- Responding to Positive Feedback & Reviews
- How To: Enable Recommendations on a Facebook Business Page
- How To: Remove Age or Location Restrictions on Your Facebook Page
- Release Notes
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Signpost Chat
- About Signpost Chat
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Website Installation Instructions
- How to: Install Signpost Chat on Your SquareSpace Website
- How To: Install Signpost Chat on Your GoDaddy Website
- How To: Install Signpost Chat on Your Weebly Website
- How To: Install Signpost Chat on Your Wix Website
- How To: Install Signpost Chat on Your Website (General, Other)
- How To: Install Signpost Chat on Your WordPress Website
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Signpost Mobile App
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Using the App
- How Can I Send or Respond to a Conversation in the Mobile App?
- Where Can I Add or Search for Contacts in the Mobile App?
- How Can I Mark a Contact as Unsubscribed, Subscribed, or Spam in the Mobile App?
- Signpost Mobile App: Overview
- Using the Messaging Hub
- Missed Call Instant Response
- Easily Turn on the Live Answering Service
- Respond to Facebook Messages Instantly
- Setting Up the App
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Using the App
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COVID-19
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Webinars
- Webinar: Our Tools at Your Service During COVID-19
- Webinar: Integrations and News You Can Use
- Webinar: Pivoting Your Business Strategy
- Webinar: Navigating COVID-19 as a Business Owner
- Webinar: Text Marketing & Additional Resources
- Webinar: The Importance of Reputation Customer Lifecycles
- Webinar: Campaign Creation
- Information & Resources
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Webinars