Now that you have downloaded the Signpost mobile app, it's time to get started! Our app will help you easily manage contacts and communications while you are on-the-go running your business.
First, open the app and log in. Use the same email address and password that you use to log into Signpost online.
Next, there are two important setup steps to take care of: enabling push notifications, and connecting your business page's Facebook messenger app.
Enabling Push Notifications
For iPhone users:
You will see a prompt to enable Notifications when you log in to the app for the first time. Choose to enable, and you are done!
For Android phone users:
Your app notifications will be on by default.
For other phone types:
Log into the Signpost app.
Click on the top left menu, choose Settings, and then Push Notifications.
If you have an account without Signpost Chat: Click to enable notifications for New Messages and New Reviews.
If you have an account that includes Signpost Chat: Click to enable all notifications.
Connecting to Facebook Messenger
From the Settings tab, select Facebook Messenger.
Select Connect Facebook Messenger.
In the popup window, select "Continue". Then, you will either need to log into your Facebook account, or if you are already logged in, select "Continue as (name)".
Troubleshooting your Facebook login: Typically you should to log into your personal account, which then allows you to access your business page. However, they are not publicly connected - and your personal page will not be connected to the app.
Next, select the business page you would like to connect to the app. Then, click "Done" to confirm. Now, you should see a confirmation message stating "You've now linked signpost to Facebook." Click "Ok" and the process is completed!