The option to allow Feedback to be posted is only presented to customers who indicate that they have had a "positive" or "very positive" experience (4 or 5 stars). However, those customers also have the option to not have their Feedback published publicly.
If the customer did choose the option to have their Feedback published publicly, they will appear in your Feedback list with a "visible on your testimonials page" drop-down menu next to their name, allowing you to publish or unpublish their comment from your Testimonials Page.
Additionally, your Testimonials Page will only display the 20 most recent written comments from people who provided positive, written feedback on your business and gave permission for their feedback to be used publicly.
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