How To: Edit Your Interactive Voice Response (IVR) Greeting

1. Log in to your Merchant Center and navigate to the "Settings" tab

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2. Click "Phone" on the left-hand menu

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3. Under the "Grow your Text Marketing List with an Interactive Voice Response" section, click "Edit Greeting"

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4. Choose whether you would like your voice greeting to be Male or Female by clicking the circle next to the desired voice. (You can listen to a sample of the greeting selected by clicking the gray Play arrow underneath "Male.")

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5. Once you have completed your selection, click the purple "Save Setting" button in the top right-hand corner

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NOTE: If you choose to disable your Interactive Voice Response greeting, your tracking phone number will be removed from your online review sites and replaced with your local phone number.

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