View Your Customer Feedback

There are two methods to view Feedback in your Merchant Center.

Method 1

1. Log in to your Merchant Center and navigate to the "Campaigns" tab, choosing the "Feedback" option from the drop-down menu

Feedback.png

 

2. Scroll down to the "Your Feedback" section

Your_Feedback.png

 

3. You can use the "All Feedback" drop-down menu to filter your results so that you can more easily see different categories of feedback

All_Feedback.png

 

Method 2

1. Log in to your Merchant Center and navigate to the "Contacts” tab

1_Contacts_tab.png

 


2. Click “Show Filters” next to the search bar

2_Show_filters.png


3. A box will pop up with a drop-down menu that says “Campaigns,” followed by a sentence. Click the purple words in the sentence to activate their drop-down menus and build the sentence “Show me contacts who have submitted feedback”

3_submitted_feedback.png

4. Click the purple “Filter” button

F_filter.png 

 

Related Articles

How to: Remove Feedback from Your Testimonials Page

Where can my customer change the Feedback rating they left me?

Why can’t all my Feedback be added to my Testimonials Page?

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