The Importance of a Testimonials Page
Signpost gives you the option to collect valuable customer feedback. If you choose to enable the Feedback Campaign to collect this feedback, it is then used to populate a real-time Testimonials Page for your business. The Testimonials Page can be found and accessed via most search engines, like Google. It displays the 20 most recent written comments from people who provided positive feedback on your business and gave permission for their feedback to be used publicly.
The Testimonials Page is a great way to show prospective clients real feedback from past customers, and many clients have posted the link to their website and social media pages.
Note: If you do not have the Feedback Campaign enabled, you will not see feedback responses populating onto your Testimonials Page.
The Testimonials Page Process
When your customers are asked for feedback, they have an option to leave a comment, as well as to have their comments shared publicly. Any positive feedback left with a comment and permission to share is automatically posted to your Testimonials Page. However, you do have the option to remove any content that appears on your Testimonials Page. You also have the option to turn off auto-post settings if you wish.
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