Tony, the owner of Budget Blinds of Naples & Marco Island, loves the feedback and reviews he is getting because of Signpost: “Since I signed up with Signpost, I get regular emails showing positive feedback from my clients. Some of these responses convert into reviews on Yelp, Facebook and Google + and to date I have received 9 positive reviews. This is really improving my social media exposure and I am very impressed with the way Signpost is assisting me with this. Minimum use of my time, with great payback.
I have received a couple of mild negative comments as well. However, by actually seeing these comments I am able to reach out to the customer and rectify their concerns, thus turning a negative back into a positive. So, the Signpost process actually assists me in my quality control monitoring.
I would also like to comment on my Signpost contact, Sean. He has been of great assistance in getting me set up properly and keeps in touch on a regular basis, without being pushy, just to make sure that I have what I need and understand the process. So, thumbs up to Signpost and I have no hesitation in recommending them to other businesses wanting to gain better exposure on social media."