Feature Overview: New Customer Offers

Importance of New Customer Offers

Even when you have found potential new customers, it can be difficult to get them in the door for the first time. New Customer Offers can incentivize potential clients to choose your business over someone else or simply push them to check out your business.

 

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New Customer Offer Claims

The New Customer Offer can be claimed by a contact in a number of ways:

  1. Anyone who selects "I haven't done business here yet" on the feedback request will automatically receive the New Customer Offer.
  2. Similarly, if the contact doesn't open or respond to the feedback request, they can later receive your New Customer Offer. 
  3. Any referrals generated through your referral program will have already received and claimed your New Customer Offer. 

You can also choose for your New Customer Offer to send immediately to those who join your SMS texting list. If you prefer this option, you can activate it in the "auto-send settings" of your New Customer Offer tab. 

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