Signpost’s Customer Relationship Management (CRM) tool is the complete, automated solution used by thousands of local businesses to get better online reviews and grow business revenue.
Account Setup & Contact Import
After a quick and simple account setup, you will either connect to one (or more) of our integration tools for automatic, seamless, and continuous contact information transfer OR use our contact uploading tool to easily add lists of your existing contacts into your Signpost account. Subsequently, our smart assistant, Mia, will start driving results for your business through targeted marketing campaigns.
Thanks to Mia, these campaigns are sent automatically from your account to your customer contacts at the most opportune times without you having to lift a finger!
- Feedback Requests allow you to assess customer satisfaction and work on rectifying the situation for unhappy contacts
- Review Requests urge your customers to leave a review where prospects find your business online, keeping these pages relevant for search engines
- Referral Requests bring new leads into your account while rewarding your loyal customers who refer them with incentives
- New Customers Offers entice contacts who have not done business with you before to try out your goods or services
Custom Campaigns & Offers
Along with using our auto-sending marketing messages, you have the opportunity to create and send your own Repeat Business Offers or Custom Campaigns to your customers whenever you wish.
In addition to the above features, all of which are included with your core subscription, you can choose to pay additional fees to add these features to your account:
- Payment Processing with our POS processing partners
- Lead Generation through Facebook Advertising
- SEO Services through Google AdWords
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