How can we help?

What To Expect

• How It Works

Set Up

• Onboarding

May 2016

• Choose Your Own Review Sites

March 2016

• Customer Segmentation

February 2016

• Referrals Program Update
• New Feedback Response
• SMS Opt-In Update

January 2016

• Create Your Own Campaign

November 2015

• Testimonials Page

October 2015

• Bulk Actions Menu

Video Testimonials

• Long Island Carpet Cleaners
• Terracare and Terraclean

Arts and Entertainment

• Arthur Murray Dance Studio - Arrowhead
• Authentic Belly Dancing Entertainment & Academy
• Painting with a Twist - Evansville

Education

• Armed2Defend
• Crossfire CCW
• Manfred Real Estate Learning Center
• Mathnasium of Mill Valley
• Soc Roc- Soccer Classes for Kids
• The Cambridge Real Estate Collaborative

Retail

• Black Rock Arms
• Signarama - Carlsbad
• Harvest Ridge Winery
• NEWSole Running
• Community Bikes & Boards

Salon and Spa

• The Tattoo Spa
• Jennifer Bradley Skincare & Cosmetics
• Novello Salon

Local Services

• American Lock & Key - Richmond
• Budget Blinds of Naples & Marco Island
• AAA BestWater Co
• Budget Blinds of Atlanta North East
• Shine Auto Spa
• 1st Choice Embroidery

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Health and Fitness

• Atrium Wellness
• Hendrick Health Club
• Citizen Pilates
• Mada Krav Maga
• TITLE Boxing Club
• Powerhouse Gym

Home Services

• Emerg+NC Property Rescuers
• Speedy Electric & A/C
• JK Radon
• Guardian Alarm

Understand Your Marketing

• Signpost Purchase Tracking
• Your Facebook Advertisment
• Outcome Overview: Referrals
• Outcome Overview: Offer Claims
• Outcome Overview: Reviews
• Outcome Overview: Feedback

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How-To Video Tutorials

• Create a Custom Campaign
• Create an Offer
• SMS (Text) Inbox
• SMS (Text) Opt-Ins

Live Webinars

• Ask The Experts - Choose Your Own Review Sites & More
• Ask The Experts - Segmentation
• Ask The Experts - Account Overview (Part 2)
• Ask The Experts - Account Overview (Part 1)

Instructions For Managing Your Account

• How To: Create a Custom Campaign
• How To: Update Your Business Information and Photos on Social Media
• How To: Unsubscribe, Delete, Edit, and Export Contacts
• How To: Edit the New Customer Offer
• How To: Choose Your Own Review Sites
• How To: Segment and Manage Customer Lists

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Pro Tips

• Driving and Managing Outcomes: New Customer and Loyalty Claims, Create Your Own Campaign
• Driving and Managing Outcomes: Referrals
• Driving and Managing Outcomes: Positive and Negative Reviews
• Get the Most from Your Tracking Phone Number
• Utilizing SMS Opt-Ins and SMS Inbox
• Someone just claimed an offer, what now?

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