How can we help?

What To Expect

• How It Works

Set Up

• Onboarding

October 2017

• New Look
• Open 24 Hours
• Digital Advertising
• Appointments

October 2016

• Customize, Review, and Duplicate Your Offers

May 2016

• Choose Your Own Review Sites

March 2016

• Customer Segmentation

February 2016

• Referral Program
• Feedback Response
• SMS Opt-In

January 2016

• Create Your Own Campaign

November 2015

• Testimonials Page

October 2015

• Bulk Actions Menu

Video Testimonials

• Long Island Carpet Cleaners
• Terracare and Terraclean

Arts and Entertainment

• Fred Astaire Dance Studio
• Splash Universe
• Arthur Murray Dance Studio - Arrowhead
• Authentic Belly Dancing Entertainment & Academy
• Painting with a Twist - Evansville

Education

• Armed2Defend
• Crossfire CCW
• Manfred Real Estate Learning Center
• Mathnasium of Mill Valley
• Soc Roc- Soccer Classes for Kids
• The Cambridge Real Estate Collaborative

Retail

• ICONIC Vape & Wellness
• Victori Framing
• Black Rock Arms
• Signarama - Carlsbad
• Harvest Ridge Winery
• NEWSole Running

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Salon and Spa

• Essentials Salon & Day Spa
• The Tattoo Spa
• Jennifer Bradley Skincare & Cosmetics
• Novello Salon

Local Services

• Vegas Best Tree Service
• Tax Defense Partners
• The UPS Store in Bellaire, TX
• Minuteman Press of Fort Worth
• Comstock Custom Cage
• Bark & Swagger

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Health and Fitness

• Mighty Kicks San Joaquin Valley
• Extra Innings of Wappinger
• Anytime Fitness of Lancaster
• Atrium Wellness
• Hendrick Health Club
• Citizen Pilates

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Home Services

• AW Crooks Plumbing & Heating
• Pearl Painters
• Emerg+NC Property Rescuers
• Speedy Electric & A/C
• JK Radon
• Guardian Alarm

Understand Your Marketing

• ★ Public and Private Feedback
• Signpost API
• Undelete Customers
• Billing
• Signpost Purchase Tracking
• Your Facebook Advertisement

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How-To Video Tutorials

• Create a Custom Campaign
• Create an Offer
• SMS (Text) Inbox
• SMS (Text) Opt-Ins

Live Webinars

• Ask the Experts - Learn All About Purchase Tracking
• Ask the Experts - Facebook Advertising
• Ask The Experts - Choose Your Own Review Sites & More
• Ask The Experts - Segmentation
• Ask The Experts - Account Overview (Part 2)
• Ask The Experts - Account Overview (Part 1)

Instructions For Managing Your Account

• ★ How To: Unsubscribe, Delete, Edit, and Export Contacts
• How to: Setup Interactive Voice Response (IVR)
• Update my credit card
• How to cancel my Signpost subscription?
• How To: Embed Your Testimonials Page
• How To: Login, Reset Password, Add Users

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Pro Tips

• ★ Uploading Contacts
• Driving and Managing Outcomes: New Customer and Offer Claims, Create Your Own Campaign
• Driving and Managing Outcomes: Referrals
• Driving and Managing Outcomes: Positive and Negative Reviews
• Get the Most from Your Tracking Phone Number
• Utilizing Text Opt-Ins and Text Inbox

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